ACTIVITY 1
a business card
ACTIVITY 2
From: Eva
Alcantara parras
To: All employees
Subject: junior administrative assistant
Hello, It is a pleasure to meet you.
My name is Eva, and I am going to be the junior administrative
assistant.
I am 22 years old and I am from Andalucía. I have worked in companies
and now
I have changed jobs because my husband has found work here.
I have worked in the marketing department of my previous job.
I will love to meet you and work with you.
See you soon,
Eva
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UNIT 2:
ACTIVITY 1
To: Marketing director
From: PAYMI PHOTOGRAPHY
Subjet: confirmation of the meeting
Dear marketing director.
I would like to confirm the meeting on 1/12/2018 at PAYMI PHOTOGRAPHY.
The offices are situated in the center of the town.
The conference room is on the first floor.
It's on your right when you get out of the lift. I's at the end of the corridor.
Thanks for your time. A Greeting.
Eva
ACTIVITY 2
To: The new employee
From: PAYMI PHOTOGRAPHY
Subject: Welcome to the new employee
Welcome to my company.
We're pleased to have you jain our company.
The plan of our offices is attached to help you find our offices.
Please feel free to pop by the information departament to ask any questions you may have.
As you can see, my office is on the second floor. Turn left when you get out of the lift. The last door at the end of the corridor.
Good luck.
Eva
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UNIT 4:
From: other company S.L
Subject: Quote resquest
Dear Sir,
Our company needs some items that we are running out of.
We would be grateful if you could send these items:
· 2 boxes of staples
· 3 staplers
· 20 packets of writing pads
· 5 blue folders
· A pair of scissors
· half a dozen of pencils
· 2 hole punches
Could you please send the order for 15th December 2018?
Our payment terms are 10 days after delivery date.
Our company closes on Saturday and Sunday.
Sincerely,
Head of Administration
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UNIT 5:
PO Box 23004
tel: 685459721
Fax: 914 426 216
E-mail: browncolours@gmail.com
Date: 29th April 2018
To: Mr. S. Smith
Fax number: 022657891234
From: Ms E. Alcántara
Number of pages, incluiding this page: 2
Subject: Budget of your order
Thank you for trusting us.
If you haven't receined all the pages, please contact me, Eva Alcántara Parras. I will be happy to assist you.
..................................
UNIT 6:
Mr Jonh Williams
Managing Director
PAYMI SA
144, Amstell Street
Amsterdam 1000
Netherlands
..................................
UNIT 5 y 6:Speaking.
Introduction:
Hello everyone, let's start introducing ourselves. My
name is Eva and she is Michaela. We are going to make our presentation.
Michaela will be the administrative assistant and I the senior administrative
assistant. Lest’s start.
Michaela: Hello Eva, were you looking
for me?
Eva: yes Michaela, go ahead, and sit down please. Can I offer you
something to drink?
Micaela: Yes. I want some water. (Eva
gives her water) Thank you. How can I help you?
Eva: I wanted to ask you for a little job.
Micaela: what is it about?
Eva: I need you to make the cover of a fax that we should send to some
clients.
Micaela: But there is a problem.
Eva: What is the problem?
Micaela: The fax machine is broken.
Eva: No, they've fixed it already.
Micaela: Very good. I'll get right
back to preparing it then, but first, I need to know somethings.
Eva: Okay, what should you know?
Micaela: for example, what date
should I put?
Eva: You should put day 25th August 2013
Micaela: (Makes a note on a sheet)
Ok, What name should I put in this fax?
Eva: Mr. Amazon, Manager of Best Bay Restaurant?
Micaela: What is her phone?
Eva: 05135-7223456
Micaela: Of course. For whom is this
Fax addressed?
Eva: For Mrs. Silver, from company Broadwell Bank
Micaela: Perfect. What is her fax
number?
Eva: 05135-7922222
Micaela: Very good. What is the
subject of this fax?
Eva: The opening of our new restaurant.
Micaela: Great! I just need to know
one more thing, how many pages should it have?
Eva: 3, including the cover sheet.
Micaela: Ok. I will do it so.
Eva: Thanks Micaela. See you soon.
Micaela: You're welcome. See you
later.
The end:
Thank you very much, we hope you
liked it a lot. Good luck for your presentations. Goodbye.
..................................
UNIT 7:Speaking.
Presentation:
Hello everyone, our names are Eva and Michaela. We are going to make our oral presentation.
Let start.
Dialogue:
Student A: Good morning, Word Cosmetics. Eva talking, how can I help you?
Student B: Hello, my name is Michaela Zbenghea; I would like to speak with Mr. Smith from the marketing department.
Student A: I'm sorry. I did not understand your last name well, I could spell it.
Student B: Yes. Z - B - E - N - G - H - E - A
Student A: Excuse me, did you say (M) of (Manhattan)?
Student B: No. I said (N) from (New York).
Student A: Good. Tell me Mrs. Zbenghea. What do you want?
Student B: Could you talk to Mr. Smith?
Student A: Yes. I will try to transfer your call, wait a moment please.
Student B: Ok, thanks.
Student A: (Caller Mr Smith) Good Morning Mr. Smith, Have you one call in hold can you talk now?
Student A: Mrs. Zbenghea Mr. Smith is busy at this time. Do you want to leave a message?
Student B: Yes, tell him to call me as soon as possible, I have to ask him something urgent.
Student A: of course. Can you give me your phone number?
Student B: Yes. 612 - 305 - 678
Student A: Thank you very much, can I help you with something else?
Student B: No, that's all.
Student A: Have a nice day, Mrs. Zbenghea.
Student B: Thank you very much too.
End:
This has been our presentation, we hope you liked it. Thank you so much.
..................................
UNIT 8:Speaking.
Student A: Good Morning. Milton Electric. Micaela Speaking. How can I help you?
Student B: Hello. My name is Eva. Can I speak to sam Raymond, please?
Student A: Sorry, but Mrs Raymond is working with a problem in a lift at the city hospital now.
Student B: There is a power cut in our factory and we can't work because our computers hace crash
Student A: We can send alex Raymond, another electrician from the company if you want.
Student B: that would be perfect!
Student A: Of couse. He will be there as soon as posible
Student B: Ok. Thank so much for everything.
Student A: You are welcome. Have you a good day
Student B: goodbye.
Student A: Bye bye
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UNIT 9:Speaking.
Eva: Hello, Micaela? My name is Eva, I am calling
from PAYMI. I am trying to schedule a meeting with all the directors.
Micaela: Hello Eva. These weeks I am very busy. When
is the meeting going to take place?
Eva: We would like to hold the meeting on 23rd January. Are you free on 23rd January?
Micaela: One moment please, I will check my calendar.
(Esperar unos segundos.) No. This day I am traveling to Manchester.
Eva: Ok! Would Thursday 25th January in the morning, be convenient for
you?
Micaela: No, I am sorry but that day I have got a
video conference from 10 to 2 pm, but I am free in the afternoon.
Eva: I see. Does it suit you from 5 to 6 pm?
Micaela: Yes. Where is the meeting to take place?
Eva: It is Queen Street, opposite the hospital.
Micaela: Great. I will see you on 25th January.
Eva: Ok. See you soon. Have a good day!
Micaela: Goodbye
Eva: bye.
UNIT 9:Writing.
From: Sales manager of the company
Subject: Meeting 3rd November
Dear all,
I would like to schedule a meeting to decide when to launch our new product, to the market.
We would like to hold the meeting on Monday, 3rd November, from 12:00 to 14:00 pm, in the conference room on the sencond floor, room number 308.
I hope everyone can attend this meeting. Please confirm your participation or let me know if there is a problem.
Regards,
Eva Alcántara Parras.
Sales Manager.
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UNIT 10:Writing.
An e-mail accepting an invitation to a meeting:
To: William Jones
From: Eva Alcántara
Subject: Meeting 3 rd January
Dear Sr. Jones
Thank you for your e-mail for the meeting on Thuesday, 15th April at 09:30 am. I would like to confirm my attendance.
Eva,
Managing Director
An- email delining an invitation to a meeting:
To: William Jones
From: Eva Alcántara Parras
Subject: Meeting 15th April
Dear Sr. Jones
I have recived your e-mail, whith the meeting on Monday 15th April, but sorry this day unfortunately, I will be out of the office. Can we reschedule for the following week, please?
Eva,
Managing Director
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UNIT 11:Writing.
PAYMI photography
10, Road street
Torredelcampo
15th April, 2019
Dear Sir/ Madam:
We ordered one computer for our offices on 4th April. The invoice number is 534888.
Regrettably, we haven't received it. We would need the computer for this week to work faster.
Please analyze the matter as soon as possible. I am looking forward to your response.
Thank you,
Eva Alcantara Parras
Administrative assistant
PAYMI photography.
HP Store
Avd. Larga, 5
Jaén
15th May, 2019
Thank you for your letter of 15th April. We apologise for the inconvenience and have sent your computer by urgent delivery.
We are also offering you a 20% discount on your next purchase. we appreciate your business and look fordward to providing you with the best of service.
Regards,
William Smith
Customer service
HP Store.
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